Privacy Policy

Last Updated: October 7th, 2024

1. Introduction

At Digital Terrain Solutions Inc. ("we," "us," or "our"), we are committed to safeguarding the privacy of our customers, visitors, and website users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, digitalterrainsolutions.com ("Website"). Please read this policy carefully to understand our practices regarding your personal data and how we treat it.

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws to ensure that your privacy is protected.

2. Data We Collect

We may collect and process the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Business Information: Job title, company name, and industry details.

  • Technical Data: IP address, browser type, operating system, and other information collected automatically through cookies and similar technologies (please refer to our Cookie Policy).

  • Transaction Data: Details about the products or services you purchase or express interest in.

3. How We Collect Data

We collect personal data through:

  • Direct Interactions: Filling out forms on our Website, contacting us by email, phone, or otherwise.

  • Automated Technologies: As you interact with our Website, we collect technical information such as IP address and browsing behavior via cookies.

4. How We Use Your Data

We use your personal data to:

  • Provide, operate, and improve our products and services.

  • Process your inquiries, orders, and transactions.

  • Respond to your questions, support requests, and comments.

  • Notify you about changes to our Website or services.

  • Send you marketing communications, which you can opt out of at any time.

  • Analyze how our Website is used to enhance its functionality and improve the user experience.

5. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Consent: Where you have provided explicit consent for the processing of your data for specific purposes (e.g., marketing communications).

  • Contractual Necessity: To fulfill a contract or transaction with you.

  • Legitimate Interest: To pursue our legitimate business interests, such as improving our services and marketing our products, while ensuring that your rights are not violated.

  • Compliance with Legal Obligations: When required by law to process your personal data.

6. Sharing Your Data

We may share your data with:

  • Service Providers: Third-party vendors who assist in operating our Website or business, such as payment processors, hosting providers, and marketing agencies.

  • Legal Authorities: When required by law, regulation, or to enforce our legal rights, we may disclose your personal data to courts, law enforcement agencies, or other legal authorities.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owners.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, we cannot guarantee its absolute security.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. We may retain anonymized data for statistical analysis.

9. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.

  • Rectification: You can request correction of inaccurate or incomplete personal data.

  • Erasure: You can request deletion of your personal data, subject to certain conditions.

  • Restriction: You can request the limitation of processing your personal data under certain circumstances.

  • Objection: You can object to the processing of your personal data in specific situations, including for direct marketing purposes.

  • Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at info@digitalterrainsolutions.com. We will respond to your request within one month.

10. International Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure that your data is protected with appropriate safeguards, such as contractual clauses, ensuring compliance with GDPR requirements.

11. Cookies

Our Website uses cookies to enhance the user experience and analyze usage. For more details, please review our Cookie Policy.

12. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and, where appropriate, we will notify you by email.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:

Digital Terrain Solutions Inc.
312 Indian Grove, Toronto, ON M6P 2H5
Email: info@digitalterrainsolutions.com